Our Guarantees

THE RESET PROMISE

Your trust matters. Full stop.

We want you to feel confident choosing RESET. Here’s what you can expect from us.

✓ 90-Day Money-Back Guarantee +

You don’t love it? Let us know.

We stand behind the RESET formula and taste. If you’re not happy with your purchase, contact us within 90 days of delivery and we’ll work with you on a refund under our 90-day guarantee. No awkward conversations—just tell us what didn’t work for you.

How to request it: Email resetofficialau@gmail.com with your order number and a brief note. Our team will confirm the next steps and any return requirements. Please keep your order confirmation. This guarantee is subject to applicable Australian Consumer Law and does not limit your statutory rights.

✓ Premium Ingredients, Clearly Disclosed +

Know what goes into your RESET.

We believe you should be able to make an informed choice. We aim to clearly disclose our ingredients and amounts, so you can review the formula and decide whether it suits your needs. Always check the product label for the current ingredient list, directions and allergen information.

✓ Secure Checkout & Protected Payments +

Shop with confidence.

Your order is placed through our Shopify-powered online store. Payment options and checkout security features are shown at checkout. Please only enter payment details through the secure checkout page.

✓ Australian-Owned Brand +

Built for our community.

RESET is an Australian-owned brand, focused on making thoughtfully formulated hydration and recovery support accessible to people with busy, active lives. Australian-owned does not necessarily mean Australian-made; check the product packaging for manufacturing and country-of-origin details.

CONTACT US

We’re here to help.

Questions about an order, the formula or your guarantee? Reach out and our team will help you.

Email: resetofficialau@gmail.com